Mindora
Mental wellness
Services
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UX Research
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UI/UX Design
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Design System
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Prototyping
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User Testing
Timeline
Project Duration
Total Duration
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Research:
2-3 Days
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Wireframe:
4-5 Days
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UI Design:
7-10 Days
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Prototype:
2-3 Days
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Handover:
2 Days
Tools & technology
Project team
Md. Hasan Biswas
Technical Content Writer
Omar Faruk
UI/UX Designer
Md. Abdullah Al Mamun
Sr. UI/UX Designer
The Challenge
Since mental health patients usually feel overwhelmed, it’s hard for them to take the first step toward healing.
The Problem
Need to add short description
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1
Clinical & Cold Design
Most platforms feel like hospitals rather than safe spaces.
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2
Information Overload
Users struggle to find the right therapist or service among endless lists.
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3
Booking Friction
Complex forms and steps discourage people from actually scheduling a session.
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4
Stigma & Trust
A lack of approachable, human-centered content makes users hesitant to engage.
Project Objectives
need to add short desctiption
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Humanize the Experience
Using Axolotl greens and Inter typography for the UI to reduce eye strain.
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Simplify the Search
Building a Filter & Discover system to help users find the right help fast.
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Drive Conversions
Removing booking hurdles to boost appointment rates by over 50%.
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Build a Community
Providing clear, simple education to reduce the stigma around mental health.
User Research
This was the first yet most important task. We spoke with wellness seekers and licensed therapists to better understand how to reduce the gap between clinical expertise and a warm, user-friendly interface.
Sarah Jenkins
The Mindful Professional
34 years old | Corporate Marketing Manager
Demographics
Location:
Austin, TX
Scale:
High-Stress Corporate Environment
Frustrations
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Clinical-feeling apps exacerbated stress instead of promoting calm.
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The cluttered interfaces made navigation stressful.
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Complicated sign-up and booking flows were frustrating.
Goals
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Access a welcoming, human-centered platform.
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Use a simple "Filter & Discover" system to find the right mental health support quickly.
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Book sessions and wellness activities in under three clicks.
Marcus Chen
The Holistic Athlete
27 years old | Freelance Personal Trainer
Demographics
Location:
Seattle, WA
Scale:
Individual Wellness & Physical Performance
Frustrations
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The user expected a single platform for physical and mental health tracking.
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Lack of high-quality, interactive video content for daily mindfulness and yoga.
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Difficulty tracking personal progress and wellness milestones in one place.
Goals
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Find a comprehensive platform for yoga, meditation, and professional therapy.
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Engage with immersive, easy-to-follow wellness training and support.
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Maintain a consistent daily routine using mobile-friendly wellness tools.
Elena Rodriguez
The Overwhelmed Caregiver
52 years old | Healthcare Administrator
Demographics
Location:
Miami, FL
Scale:
Family Care & Professional Responsibility
Frustrations
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Complex booking forms delayed appointment scheduling.
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Clinical terminology and hospital branding reduced user engagement.
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Hidden fees and missing therapist credentials destroyed platform trust.
Goals
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Navigate a simple interface that reduces mental load.
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See live availability and get instant confirmation for therapy sessions.
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Feel part of a supportive community.
Information Architecture
We created a design that eliminated unnecessary visual interface elements. As a result, the website grouped wellness services into distinct categories for direct access.
Before Redesign
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Unclear service menus hid specific mental wellness treatments
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Complex booking flows reduced completed session reservations
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High-friction contact forms stopped users from requesting help
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The digital layout lacked a calming emotional connection
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Poor user experience limited overall conversion rates
After Redesign
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A categorized filter & discover system connects users to exact treatments
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A smooth booking flow secures a 62% session booking rate
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Frictionless contact forms connect users to support instantly
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A calm visual identity provides a stigma-free digital experience
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The optimized interface achieves a 76% user sign-up rate
Wireframing
To make navigation easier, intuitive, and hassle-free, we created a few wireframes. The client then picked one of those that we later worked on.
Homepage Layout
Key Decisions
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Clear, welcoming hero section
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Quick-read trust stats
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Easy-to-scan wellness categories
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Simple step-by-step journey flow
Services & Media Hub
Key Decisions
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Distraction-free video players
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Clean, highly readable text blocks
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Drop-down FAQs for easy reading
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High-contrast booking buttons
Mobile Interface
Key Decisions
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Thumb-friendly navigation menus
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Stacked, uncluttered content
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Fast access to therapy matching
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Calm spacing to reduce visual noise
Visual Identity & Typography
In this step, we paired Scotch Display with Inter fonts for maximum cross-device readability. We also picked Deep Axolotl greens and soft whites to minimize eye strain.
The Solution
Here are the core features changing how people find mental health support today.
Feature 01
Therapy Booking Engine
We were finally able to remove the friction of finding help by connecting users with the right licensed professionals instantly.
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Intelligent Matching
To find a therapist or coach that fits the patient’s exact needs without endless scrolling.
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Live Scheduling
To view available times and lock in the session right from the dashboard.
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Secure Profiles
To browse verified expert backgrounds and real user reviews upfront.
62%
Booking Rate
48%
Purchase Conversion
Feature 02
Wellness Video Library
We also built a complete ecosystem for daily mental health to offer physical and mindful practices in one place.
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Mindful Yoga Sessions
To access guided routines designed to connect the mind and body.
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Guided Meditation
To practice meditation with structured audio sessions any time of the day.
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Sleep & Relaxation Programs
To fall asleep faster with specialized relaxation audio and sleep tracking tools.
130k+
Active Members
24/7
Access to Care
Feature 03
Service Categorization
Mindora now organizes different mental health resources into simple categories. This adds to the stress-free browsing for the user.
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Categorized Wellness
To find exactly what you need fast - from mindful yoga to professional therapy.
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Visual Service Cards
To browse clear, inviting cards that explain every practice without confusing medical jargon.
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Frictionless Discovery
To remove the anxiety of searching with a layout built purely for calm and clarity.
6
Wellness Categories
0
Search Frustration
Feature 04
Mental Health Education Modules
Users now have easy access to the practical knowledge they really need to have lasting emotional balance and build self-compassion.
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Emotional Balance
To learn techniques to handle daily stress and stay grounded in difficult moments.
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Mind Clarity
To clear mental fog and improve daily focus with expert-led advice.
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Self-Compassion
To build a healthier relationship with yourself through guided daily practices.
76%
Sign-Up Rate
100%
Stigma-Free
Mobile Experience
Our UX/Ui designers also created a highly responsive mobile layout for Mindora to make booking sessions or playing meditation audio easy from anywhere.
Take the First Step
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