This Privacy Policy explains what information we collect, how we use it, who we share it with, and how we protect it. It also describes your rights regarding your data. By accessing our website or engaging our UI/UX design and branding services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in two primary ways: information you provide directly and information we collect automatically when you interact with our website.

1.1 Information You Provide Directly

When you contact us, request a project proposal, or use our services, you may provide:

Contact Information: Name, email address, phone number, company name, job title, and other identifying details.

Project & Service Details: Information about your business, website, app, UX/UI needs, branding requirements, design preferences, project goals, target audience, competitors, or files/materials you submit for project scoping.

Payment and Billing Information: When you purchase services, payment information is collected and processed securely through third-party providers. We do not store full credit card numbers.

Communication Records: Emails, chat messages, and other correspondence you send to us for project discussions, support, or inquiries.

1.2 Information Collected Automatically

When you browse our website, we may automatically collect:

Device Information: Browser type, device model, operating system, and language preferences.

Log Data: IP addresses, timestamps, pages visited, and other activity logs.

Cookies and Tracking Data: Details about how you interact with our website, including analytics, performance monitoring, and marketing tracking.

We do not use automated decision-making that produces legal or similarly significant effects without human involvement.

2. How We Use Your Information

Your data is used only for legitimate business purposes, including:

2.1 Service Delivery

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    Scoping, planning, designing, and delivering UI/UX projects.

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    Preparing mockups, wireframes, prototypes, and final design assets.

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    Communicating project updates, revisions, or feedback requests.

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    Coordinating with collaborators or contractors on your project, where necessary.

2.2 Website & Experience Improvement

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    Enhancing usability, speed, and overall experience of our website.

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    Monitoring website traffic and performance to optimize content and layout.

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    Testing new features, tools, or design improvements.

2.3 Communication and Support

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    Responding to inquiries, support requests, or questions about our services.

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    Sending project-related notifications and service updates.

2.4 Marketing (With Consent Where Required)

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    Sending newsletters, promotional offers, and information about new services or events.

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    Allowing users to opt-out at any time through unsubscribe links or contacting our team.

2.5 Legal & Compliance Purposes

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    Ensuring compliance with applicable privacy laws such as GDPR, CCPA, and other regulations.

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    Protecting Pixxen’s legal rights and preventing fraudulent, abusive, or unlawful activities.

3. Sharing Your Information

We do not sell or rent your personal information. Data may be shared only in the following situations:

3.1 Trusted Third-Party Providers

We work with service providers to help us operate efficiently:

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    Payment processors

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    Cloud hosting and storage providers

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    Email and communication platforms

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    Analytics and marketing tools

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    Project management and CRM software

These providers are contractually required to maintain confidentiality and security.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect Pixxen’s legal rights.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of business assets with continued protection under this Privacy Policy.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

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    Necessary Cookies: Enable core website functionality, such as form submissions and navigation.

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    Analytics Cookies: Collect information about website usage, visitor behavior, and performance metrics.

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    Performance Cookies: Improve website speed, responsiveness, and reliability.

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    Marketing Cookies: Track interactions with marketing campaigns, ads, and email links.

You can control or disable cookies via your browser settings. Disabling certain cookies may affect some website functionality.

5. Data Retention

We retain personal information only as long as necessary to:

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    Deliver our services

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    Comply with legal obligations

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    Resolve disputes or enforce agreements

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    Maintain business records

When data is no longer required, we securely delete or anonymize it in accordance with industry standards.

6. How We Protect Your Information

We implement multiple layers of security to safeguard your data:

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    HTTPS encryption for all website connections

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    Secure storage and access-controlled systems

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    Regular security monitoring and audits

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    Limited internal access to sensitive information

While no system is completely invulnerable, we continuously update and maintain security measures to minimize risk.

7. Your Rights

Depending on your location, you may have the right to:

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    Access or obtain a copy of the personal data we hold about you

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    Request correction of inaccurate or incomplete data

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    Request deletion of your personal data

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    Restrict or object to certain types of processing

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    Receive a copy of your data in a portable format

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    Opt-out of marketing communications at any time

To exercise your rights, contact our team using the information below.

8. Children’s Privacy

Our services and website are not intended for children under 13 (or the minimum age under local law). We do not knowingly collect personal information from children. If we discover such data, we delete it immediately.

9. International Data Transfers

If you access Pixxen from outside our server location, your information may be transferred internationally. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Third-Party Links

Our website may include links to third-party websites, resources, or tools. Pixxen is not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or website features. Significant updates will be posted on our website or communicated via email. Updates take effect immediately upon posting.

12. Contact Us

For questions, concerns, or requests regarding your personal data or this Privacy Policy:

Pixxen Support Team

Email: [email protected]

Website: https://pixxen.com/

Headquarters: 128 City Road London EC1V 2NX UNITED KINGDOM

Last Updated: Feb 24, 2026